AI-generated representative visualRepresentative Bangladesh public-service scenario
Shohor keeps everyday city services together. Skyhawk gives citizens an issue-reporting route and agencies visible field action. Naya is both a standalone Ask Naya destination and an assistant that can open inside other public-service journeys. Together, they can make public service feel closer, clearer and more accountable.
For most citizens, the question is simple: where do I report a problem, what happens next, and when will someone respond? For agencies, the question is equally practical: what needs attention today, what happened in the field, and who should be informed? The companion apps meet those questions at the point of service.
Tiger One supports the institutional record, permissions and accountability in the background. Citizens and public visitors do not need to operate the backend platform to benefit from clearer services.
Its citizen dashboard stands on its own, while the same assistant can be launched from Shohor, Skyhawk and future public portals. The entry point changes; the shared Naya service stays consistent.
A tourist should be able to download Shohor, select the city corporation they are visiting and immediately find useful information. A resident should not need to sign in just to learn what is happening nearby. Sign-in becomes valuable when the service needs to remember a person's own records, preferences or follow-up.
Choose or confirm the city corporation on first entry. Browse nearby hospitals, ATM booths and shopping malls, emergency contacts, event notices, public information and Ask Naya without creating an account.
Sign-in should unlock private or persistent activity, not basic access. A resident can see corporation-specific dues and cases, save places, manage alert preferences and follow their own service history.
One product family, two audiences
Everyday services, issue reporting and a standalone AI assistant.
Citizen servicesShohor can welcome a person to the right city corporation - such as Rajshahi or Dhaka - then surface nearby hospitals, ATM booths, shopping malls, emergency numbers, today's events and the Naya entry point.
Citizen reportingA citizen can submit a local issue with an optional asset and category, then follow their own reports as the responsible agency acknowledges, works on or resolves them.
AI assistantNaya is a standalone destination where people can start with helpful prompts, choose an available model and return to their conversation history when they need the next answer.
Field delivery, staff coordination and a clearly marked back-office path.
Agency field deliverySkyhawk's agency dashboard brings together project progress, pending approvals and field reports. A routed citizen-report inbox can extend that work with clear status updates.
Agency AI assistantNaya supports staff with today's meetings, assigned actions and minutes awaiting approval, alongside the same Ask Naya experience and existing venue and gate-pass shortcuts.
Back-office path · UI in developmentThe foundation already supports accounting reports, holding-tax billing and event publishing. A dedicated agency interface is the next design step, not a screen being presented as live today.
AI-generated representative visualA day in service
Imagine a blocked drain, a damaged streetlight or a public-event traffic concern. A resident can use Skyhawk to report the issue, while Shohor keeps other city services close at hand. A local team can use Skyhawk to check the location and document action. Naya can help turn the next decisions into a useful meeting note, public message or traffic alert.
The value is not a new technical layer for the public to learn. It is a service experience with fewer dead ends, clearer ownership and better communication.
A connected service cycle
A resident or visitor chooses their city corporation in Shohor, finds nearby essentials and sees today's events or alerts.
When there is a local issue, the citizen uses Skyhawk to submit the category and any useful supporting evidence.
The responsible team uses Skyhawk to record field progress, location and evidence, then updates the report's status.
Naya helps agency staff prepare meetings, decisions, public-event messages and movement alerts while Shohor can carry public updates.
What better can look like
More direct service routes, clearer updates and less uncertainty about what happens after a request.
A simpler way to show work in context and hand over information that is useful to the next person.
A clearer line of sight from public needs to field response, public communication and practical service improvement.
Explore the product family
Talk with Tiger Park about how Shohor, Skyhawk and Naya can support a more responsive experience for citizens and public-service teams.
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